Claims

Insurance protection is all about peace of mind in a claims situation

We consider it critical that a client interacts with a very limited number of experienced claims handlers who are familiar with both the policy and the client and who can ensure continuity in claims handling. Our claims team has an average of 20+ years of experience in handling specialized management liability and fidelity claims for Financial Institutions. Experienced claims handlers work with you and are empowered to make decisions. We don’t “triage” your claim; we solve your problem with a personal touch.

At Berkley Financial Specialists, we are committed to providing our customers the personalized and highly professional claims service they deserve.

When and how to report a claim or ask questions

Please notify us as soon as you become aware of facts that cause you to assume that a loss, damage or incident which may result in a claim under your policy has been incurred or will be incurred. You do not need to be aware of all the details or the amount of loss.

Please complete a loss notice form to the extent you have information available and email it to us at the email address provided below. If you do not have access to email, please fax, mail or call us with the details regarding the claim. A member of our claims team will contact you within one business day.

Workers Compensation Claims ONLY:

Phone (toll-free): 1-844-327-3901
(A claim number will be provided during the initial report)
Email: [email protected]

To report your claim online: Please access Global Intake for new claim reporting.

All Other Claims

Phone (toll free): 1-866-539-3995 Option 3
Fax (toll free): 1-866-915-7879
Email: [email protected]
Mail:
Berkley Financial Specialists/Claims Dept.
901 Dulaney Valley Road, Suite 708
Towson, Maryland 21204
Holidays and after-hours claim reporting: 1-866-957-3128

For Customer Service please email:
[email protected]

To send us information during non-business hours, please complete the form below:

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California CCPA Notice regarding collection of Personal Information

Covid-19 and California Senate Bill 1159

SB 1159 positive Covid-19 test incidents can be reported here:

If you do not know your unique Access Code assigned to your account for SB 1159 reporting, please contact [email protected] or John Swain at [email protected].